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Smile: our health and wellbeing programme
Smile Everyday
Anytime HealthLine 24/7 (0345 600 2007)
Anytime HealthLine
Our Anytime HealthLine is a completely confidential, round-the-clock service with unlimited telephone consultations. It enables you to access advice from health professionals from the comfort of your own home or wherever you may be.

 - Accessible 24 hours a day, seven days a week, every day of the year

- No time restrictions, so you can have a relaxed and full consultation

- Speak directly with a nurse or receive a referral to a GP, who will aim to call you within one hour (GP call back available after three months' service).

It's not just for if you're feeling unwell, either. You can also call our Anytime HealthLine for advice on how to stay healthy in your day-to-day life, with help on a range of topics, including quitting smoking.
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Healthy Minds (0345 600 2007)
Healthy Minds is a confidential, free service for you and your immediate family (over the age of 16 and living at the same address). It's there for any challenges that you may face at home or at work, such as health, relationship problems, stress or bereavement. The team can also provide information and support on employment, financial and legal matters.
 
Healthy Minds
Talking about a concern can be the first step to turning things around. When you call the Healthy Minds phoneline, you'll speak to someone who's trained to listen and will keep your conversation confidential; we won't tell your manager or anyone else that you've called, unless we think yourself, or someone else, may be at risk and are legally obliged to do so. Should this be the case, we'll do everything we can to talk this through with you first.
 
If you need more support, up to six telephone or face-to-face counselling sessions can also be arranged.
 
If you're a people manager dealing with an issue in your team, the Healthy Minds service can provide you with support and advice.
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Emotional Wellbeing Online
Emotional Wellbeing Online is a tool to help you cope with the demands of day-to-day life. Accessible through all mobile platforms, and based on the principles of cognitive behavioural therapy, Emotional Wellbeing Online brings together a range of proactively-focused modules on aspects, such as: stress management, assertive communication, mindfulness, and sleep hygiene; all of which helps you to think more positively under-pressure, feel more in-control, and bring balance to your life.

 To access Emotional Wellbeing Online

 1. Register here. Create your own username (work or personal email address) and password. PIN is Smile01.

2. Download the SilverCloud app from Google Play or the Apple App Store. PIN is Smile01. 
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Family Mental HealthLine

We recognise that parents and carers are uniquely positioned to observe changes in a young person's behaviour. And we want to offer the support they need when something isn’t right.  Our Family Mental HealthLine is a dedicated service for parents and carers who are worried about their child’s mental health and wellbeing. Trained advisors and mental health nurses will be available to listen to any concerns and give advice and guidance on what to do next.

 

The Parents Mental HealthLine will be available 8am – 6pm Monday to Friday on 0345 600 2007.

 

If you’re a member of Bupa Health Trust, Smile + or Smile this will be included as part of your cover.

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Gympass

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Gympass, is a holistic health & wellbeing solution that offers you and your family members unlimited access live-streamed group classes, 1-to-1 personal training sessions, a network of fitness providers and health & wellbeing apps, all with one single flexible membership.

Access to fitness providers. Search our network of gyms, studios and classes.

 

Live online classes. With Gympass you can join live-streamed online from fitness providers across the UK - including DW Fitness First, Frame, Barry's Bootcamp, F45 and many more…

 

Live online Personal Training sessions. Fancy a bespoke workout? Book a session with one of our PT partners - everything from HIIT training to Pilates. They'll ask you what you're looking for, what you want to work on, and whether you're a beginner or a pro. If you don't have any equipment that's not a problem - you'd be surprised at how many household items double up as weights and resistance bands!

 

Health & wellbeing apps. Gympass gives you access to 50+ apps, many of which offer a range of on-demand workouts, kids activities and running and training programmes too.

 

As Bupa employees, you and your family members have access to exclusively priced memberships starting from only £7.49 a month. There's no contract and no joining fees, and the best part is that you're eligible for a FREE 30 day trial.*

To explore Gympass and discover what's available in each plan, you'll need to create a free account by visiting www.gympass.com/uk/bupa-uk. We've also created an FAQ sheet – go on, have a look at see how Gympass can help support your health and wellbeing.

 

Please enter the relevant ID number with 'BUPA' at the beginning. If you're on Workday, please use your Workday ID. If you work in Care Services (ResourceLink) or Dental (iTrent users) please use your payroll ID. For example, BUPA12345.

 

COMPETITION – Register before 31 August and you can win £240 worth of Gympass credit, which works out as 3 months of the Platinum Plan! Read more here

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