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Financial wellbeing

At Bupa, wellbeing is about more than just health, it's about everything that you need to be at your best. This includes financial stability and having access to the support you need.


We recognise that people may be facing some financial challenges. We also recognise that it can happen to anyone at any time. As an employer we want our people to have the tools, advice and support they need to help them with any financial issues or decisions they face.


We could all do with learning more about our finances – whether that's knowing what your credit score is, and why it's perhaps low or simply understanding ways you can save for the future or an event like Christmas.


We understand that financial stress can have a significant impact on people's mental and physical health too. This is why financial wellbeing falls within our overall mental health approach.


We want you to love working at Bupa and appreciate that there are occasions when you may need financial support. There are a variety of options available to help you.

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Bupa benefits
Season ticket loans:

Important update: Disruption to travel due to Covid-19

Should you need to request a refund on your season ticket you must contact your travel provider. We’re unable to process refunds on your behalf and the terms and conditions of your season ticket loan still apply.

Commuting to work can be expensive. Bupa can provide eligible employees with an interest free Season Ticket Loan to enable the purchase of public transport annual season tickets, helping you to spread the cost of this over the year. You can find out more below. 


If you've got a Bupa email address, submit your request online by clicking the question mark on People. Alternatively, you can call the team on 0161 931 7500. 


Employee emergency loans:

Emergency loans are available where there is an unexpected and significant financial outlay, or you need to meet the cost of an unexpected event. For information on the criteria and support available, please click here.


Rental deposit and footwear loans:

Please use the below application form to request a rental deposit or a footwear loan.​
If you are a Care Service employee, please fill in the below application form and hand to your manager to submit your request online.


Did you know that working for Bupa means you can access exclusive discounts at high street shops, and online?

Simply click here to start getting some great bargains!

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Pensions (saving for the future)

We recognise that helping our people save for retirement is important if they are to live longer, healthier, happier lives. As an employee of Bupa, you may be eligible to join one of our Bupa pension plans (applicable to your specific business area). If you choose not to (or you're not eligible to) join a Bupa pension plan, you may be automatically enrolled into our workplace pension scheme with NEST.


You can find more general information about pensions take a look at our Pensions: Frequently Asked Questions document. Or if you want to find out about joining a pension scheme take a look at Pensions - How to join.

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Financial wellness

Healthy Minds: 0345 600 2007

You can access both mental health and financial wellbeing support from Healthy Minds, which all employees have access to from day one. Simply call 0345 600 2007 and selection option 3 and speak to one of our qualified counsellors who will confidentially speak to you about your worries and then see that you are connected to the financial support you need.


It's really important that you are able to speak to someone about anything that is worrying you. By contacting Healthy Minds you can not only seek the financial support you may need but have someone to discuss how you are feeling with too.



Neyber is a financial wellbeing provider that helps UK employees be better with their money. They partner with companies to support their workforce's financial wellbeing with access to financial education insights via an online hub. Activate your Neyber account at:


Neyber recognise that money can have a huge impact on your overall wellbeing and their vision is to build a community of employees who can confidently deal with their money and at Bupa this is something we also feel very strongly about.


By creating an account, you will have access to unlimited articles, calculators and tools relevant to your personal financial situation as well as support on any budgeting challenges. Neyber cover the basics right through to big life stages like buying a home, and any financial shocks you may face.

Please note that Neyber are temporarily pausing their lending services. All existing Neyber borrowers can continue to manage their loan as normal, either through their dashboard or by contacting the team. All other Neyber services will continue as normal, including access to our Financial Wellbeing Hub. We fully expect all services to recommence at the end of February 2020.


Leeds Credit Union:

Leeds Credit Union (LCU) is a not-for-profit co-operative providing straightforward, affordable financial services. As a mutual there are no shareholders, so it is owned by its members and always has the interest of the members at the heart of everything it does.


LCU pride themselves on providing members with the most appropriate services based on their circumstances.


To find out more visit

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More financial information sites

​There are some great websites where you can find help and support regarding your finances. Why not take a look at some of the ones we have listed below.

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